杰奎琳·惠特摩尔，著名礼仪专家，拥有专业认证的演讲家，7月全美电话礼仪月的创始人，美国棕榈滩礼仪学校的创始人兼董事长。 杰奎琳经常受到世界各个电台、电视台节目的邀请，接受过美国广播公司、美国有线新闻网络、福克斯新闻频道、全美新闻广播电台等的访问。《纽约时报》、《今日美国》、《华尔街日报》都对她进行过报道。她还做过《魅力》、《丽都》、《嘉人》、《财富》等杂志的专访。

斯特拉·科特雷尔（Stella Cottrell）是英国利兹大学终身学习研究中心的主任，长期致力于学习技巧、诵读困难以及教育的发展的研究，著有学习方法系列畅销书。The Study Skills Handbook，Critical Thinking Skills: Developing Effective Analysis and Argument。

Even skilled sales people buckle in tough selling situations - getting defensive with prospects who challenge them on price or too quickly caving to discount pressure. Those are examples the fight-or-flight response - something sales people learn to avoid when they build their emotional intelligence. Studies have shown that emotional intelligence (EI) is a strong indicator of s...(展开全部)

Best practices, practical advice, and design ideas for successful ecommerce search A glaring gap has existed in the market for a resource that offers a comprehensive, actionable design patterns and design strategies for ecommerce search—but no longer. With this invaluable book, user experience designer and user researcher Greg Nudelman shares his years of experience work...(展开全部)

Everyone knows that you are supposed to “follow your dream.” But where is the road map to help you discover what that dream is? You have just found it. In Springboard, award-winning author and teacher G. Richard Shell helps you find your future. His advice: Take an honest look inside and then answer two questions: What, for me, is success? How will I achieve it? You will b...(展开全部)

Best practices, practical advice, and design ideas for successful ecommerce search A glaring gap has existed in the market for a resource that offers a comprehensive, actionable design patterns and design strategies for ecommerce search—but no longer. With this invaluable book, user experience designer and user researcher Greg Nudelman shares his years of experience work...(展开全部)

Human Relations for Career and Personal Success: Concepts, Applications, and Skills, Tenth Edition, shows how you can become more effective in your work and personal life by developing your human relations skills. Offering more insight into human behavior, the text covers topics such as career advancement, developing good work habits, and managing stress and personal problems. ...(展开全部)

This book examines the major contributing factors which catapulted KFC to the top of the Chinese restaurant service industry in less than two decades. It focuses on KFC China s competitive differentiators, and how they jelled in support of a coherent business strategy, and of each other. The successful execution of KFC China s business strategy has since been rewarded with an u...(展开全部)

吉姆·兰德尔，现年60岁，毕业于哥伦比亚大学法学院。 他是一位企业家--购买和销售商业地产，同时拓展新业务。作为一名致力于投资和企业家精神领域的讲演者，兰德尔已经在全美许多场馆作过演讲，其中包括哈佛大学和纽约大学商学院。兰德尔学习和研究成功这一主题长达30年之久。除了阅读所有他能找到的有关这一主题的资料以外，他还不厌其烦地向成功人士请教，了解他们的成功之道（直到他们找理由回绝）。因此，这本书的结论是多年研究、个人试验和向他人学习的结果。兰德尔得出的结论是：成功的秘密就是欲望、努力、钻研、决心和坚持…而这些都需要毅力和自律能力。兰德尔相信，如果你愿意付出代价，一切都是可能的。 舒建广，山东省滨州市人。毕业于山东大学外语系。曾在《山东文学》等全国各地报刊发表诗歌、散文、散文诗及译文等200余首（篇），系国际翻译家联盟会员、中国翻译协会会员、中国南方诗人协...(展开全部)